Last updated: 4 December 2025 

At Oh Silky UAE, we respect your privacy and are committed to protecting your personal data in accordance with the UAE Federal Data Protection Law.

 

Information We Collect

– Name, email, phone number

– Billing and shipping addresses

– Payment details (processed securely by third-party providers)

– Order history

– Device/IP information for security and analytics

 

How We Use Your Information

– Process and deliver orders

– Provide customer support

– Improve website performance

– Send order confirmations and updates

– Prevent fraud and maintain security

 

Data Protection

We use encryption and secure servers to protect your personal information. Payment information is handled by trusted UAE-compliant payment gateways.

 

Sharing of Information

We only share information with:

– Shipping partners (for delivery)

– Payment processors

– Legal authorities if required by UAE law

We do not sell or rent your data to any third party.

 

Your Rights

Under UAE law, you have the right to:

– Request information about your stored data

– Update or correct your personal information

– Request deletion of your account

– Opt out of marketing emails

 

Contact

For privacy concerns: info@ohsilky.store